01

Access

These terms and conditions of use apply exclusively to your access to, and use of, this web site and do not alter in any way the terms and conditions of any other agreement(s) you may have with COMPANY. These terms and conditions of use apply generally to all web sites operated by COMPANY (and its affiliates), however certain restricted areas of the web sites may have additional terms and conditions of use. COMPANY operates and maintains this web site, at least in part, from the United States.

02

Contact Information

Please address technical questions or comments about the COMPANY by emailing us at [email protected].

03

Privacy Policy

Please review the COMPANY web site privacy policy.

04

Copyrights, Trademarks and Permissions

You acknowledge and agree that COMPANY or third parties granting rights to COMPANY hold title to any and all materials on this web site, which are the copyrighted works of COMPANY or the third parties, with all rights reserved. Such materials include but are not limited to design, layout, icons, text, graphics, files, photographs, video and audio clips, and the selection and arrangement thereof.

COMPANY authorizes you to view and use the web site solely for your personal informational and noncommercial use and downloading is limited to one electronic or hard copy of limited portions. Each page downloaded must retain all copyright and other proprietary notices on any authorized reproductions of any portion of the material, but at a minimum must include this copyright statement displayed in a prominent position: “© Coherence AI”

Materials and content on this web site cannot be modified, forwarded, displayed, distributed, performed, or published in any media without the prior written permission of COMPANY.

You may not frame or use framing techniques to enclose any portion of this Site without the express written consent of COMPANY. You may not use meta tags or any other hidden text using the COMPANY name or trademarks and service marks without the express written consent of COMPANY.

No commercial use of the information on or under this web site is licensed or permitted. The use of automated systems (robots, spiders, or any other data-mining or similar data-gathering and extraction tools) to access, acquire, or download information on this web site is expressly prohibited where such systems are employed in connection with commercial objectives (other than indexing for search engines), or in a fashion that directly or indirectly violates any privacy interests.

The words “Coherence AI” the COMPANY logo, and the products and services described in this web site are either trademarks, trade names, or service marks of COMPANY and its licensors, or are the property of their respective owners. These marks may not be copied, imitated, or used, in whole or in part, without the express prior written permission of COMPANY or their respective owners, and then with the proper acknowledgments. In addition, page headers, custom graphics, button icons, and scripts may be service marks, trademarks, or trade dress of COMPANY, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of COMPANY.

05

Submissions

Except as otherwise provided in a separate written agreement between you and COMPANY, you agree that any materials, including but not limited to questions, comments, suggestions, ideas, notes, drawings, original or creative materials, or other information, provided by you in the form of e-mail or electronic submissions to COMPANY, or postings at this web site, are non-confidential and shall become the sole and exclusive property of COMPANY to the fullest extent permitted by applicable law.

COMPANY shall own all exclusive rights and shall be entitled to the unrestricted use of these materials for any and all purposes, commercial or otherwise, without acknowledgment or additional compensation to you. In the event applicable law operates to prevent COMPANY from becoming the sole owner of any such property, then this provision shall be effective as granting to COMPANY (with rights of assignment) a perpetual, worldwide, paid-in-full, nonexclusive right (including any and all moral rights) and license to make, use, sell, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the content (in whole or in part) worldwide and or to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any rights that may exist in any such material.

06

Forums, Interactive Areas, Postings, and Feedback

This web site may include discussion forums or other interactive areas. You hereby agree to not upload, distribute, or otherwise publish through this web site any content that is unlawful, libelous, defamatory, obscene, pornographic, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, or otherwise objectionable, or that would constitute or encourage a criminal offense, violate the rights of any party, or otherwise create liability or violate any law.

Forums and interactive areas shall be used only for your personal and noncommercial purposes. On this web site you cannot, without the express written approval of COMPANY, distribute or publish promotions, advertising or solicitations for funds, goods, or services. You shall remain solely liable for the content of any messages or other information posted by you on this web site, and COMPANY takes no responsibility and assumes no liability for the content of posted or uploaded material.

COMPANY reserves the right, in its sole discretion, to remove or edit any material posted by you that is determined to be harmful, offensive, or otherwise inappropriate. You are solely responsible for all posts to any discussion forums or other interactive areas made with your account information.

You agree to comply with all additional rules, procedures and policies posted by COMPANY for any forums or other interactive areas. Additional rules, procedures or policies will be posted in the applicable forum or other interactive area.

07

Copyright Infringement by Postings

If you post content to this web site, you warrant to us (and we rely on this warranty) that such items are known to you to be in the public domain and you agree to indemnify us against all claims, damages, or losses arising from an action alleging infringement of copyright or other proprietary rights in such work. We undertake no duty to determine the validity of any claim of copyright.

Upon receiving written notice to COMPANY that any item posted on this web site is believed to infringe a copyright or other proprietary right, we will remove said work. We make no warranty as to the currency, operability, or fitness for any particular purpose of any shareware software or other information posted to this web site, and we will assume no liability for any losses or damages alleged to arise from use of or reliance on such software or information. We undertake no duty to determine the currency, operability, or fitness for any particular purpose of any shareware software posted to this web site.

08

Prohibited Conduct

You expressly agree to refrain from doing either personally or through an agent, any of the following:

1. use any device or other means to harvest information about other users;
2. transmit, install, upload or otherwise transfer any virus or other item or process to the site that in any way affects the use, enjoyment or service of the site, or any user’s computer or other medium used to access the site;
3. modify the information, including headers, found on the website;
4. transmit, install, upload or otherwise transfer to the site any unauthorized advertisement or communication;
5. engage in any action which COMPANY determines is detrimental to the use and enjoyment of the web site;
6. use the website for any unlawful or defamatory means; and
7. transmit, install, upload, post or otherwise transfer any information in violation of the laws of the United States or any other country in which you reside.

09

Hyperlinks and Third-Party Web Sites

COMPANY may establish links to web sites that are operated by third parties. COMPANY has no control over such web sites and makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature, or reliability of web sites accessible by hyperlink from this web site, or web sites linking to this web site. Visitors to such third-party websites should refer to such websites’ respective privacy policies, terms and conditions and practices. Any mention on the web site of products or services provided by third parties is for informational purposes only and does not constitute an endorsement or recommendation by Company.

10

Third-Party Information Resources

Information here is provided for informational purposes only. If you are contemplating investing in COMPANY, we advise you to seek independent professional advice before making any investment decisions. COMPANY does not warrant or guarantee, and has not taken any steps to verify, the adequacy, accuracy, or completeness of the tools, information, or data provided by using any of the links here, and under no circumstances will COMPANY be liable for any inaccuracies or omissions in any such tools, information, or data, any delays or errors in the transmission thereof, or any loss or damages caused by reliance on such items or the risks arising from the market. Neither COMPANY nor any of its data, tool, or content providers shall be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

11

Financial-Material Disclosure

This web site together with any documents issued by COMPANY and available through this web site may contain statements that constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Those statements may appear in a number of places in this web site and can be identified by the use of forward-looking terminology such as “believe,” “expect,” “plan,” “may,” “will,” “should,” “anticipate” or similar statements or the negative thereof or other variations thereof.

Such forward-looking statements include, without limitation, statements made as to future operations, costs, capital expenditures, cash flow, improvements in infrastructure, distribution and replenishment systems and operating efficiencies, sales and earnings estimates or trends, and expansion plans and projections. Such forward-looking statements are based on current expectations and by their nature involve known and unknown internal and external risks, uncertainties, and other factors that may cause the actual results, performance, or achievements to be materially different from those expressed or implied. COMPANY undertakes no obligation to update forward-looking statements to reflect events or circumstances after the date such statements were made.

12

Disclaimer

13

Limitation of Liability

14

Changes

COMPANY reserves the right to change any and all materials and content contained on this web site at any time without notice.

15

Termination

COMPANY reserves the right, without notice and in its sole discretion, to terminate your license to use this web site and to block or prevent future access to and use of this web site, including any access to forums or other interactive areas. Company retains all rights in and to any user submitted content or materials after termination.

16

Security

You are prohibited from violating or attempting to violate the security of the web site. COMPANY will investigate occurrences of possible violations and will cooperate with all applicable law enforcement authorities in prosecuting violators.

17

Applicable Laws

The laws of the state of New York and the United States shall govern the construction and interpretation of these terms and conditions and the rights of the parties hereunder. By accessing, using, posting or placing orders under this web site, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions and by all applicable laws and regulations, including U.S. Export control laws and regulations. Visitors who do not agree with these terms and conditions should not access, use, post or place orders on or through this web site.

Any controversy or claim arising out of or relating to your use of this website or any services provided hereunder shall be settled by binding arbitration to be held in the English language in New York City, New York, USA, in accordance with the commercial arbitration rules of the American Arbitration Association. Any judgment upon the award rendered by the Arbitrator(s) may be entered in any court having jurisdiction. Any award rendered by the Arbitrator(s) may include costs against either Party, but under no circumstances are the Arbitrator(s) authorized or empowered to award special, punitive, or multiple damages against either Party.

18

Waiver

No waiver by COMPANY of any right under or term or provision of these terms and conditions will be deemed a waiver of any other right, term or provision of these terms and conditions at that time or a waiver of that or any other right, term or provision of these terms and conditions at any other time.

19

Language

It is at the express consent of the parties that the present agreement be written in English.

20

Changes to These Terms

COMPANY reserves the right to change, modify, or update these terms and conditions of use, at any time without notice. The date of the latest update is presented below.

Last updated: September 2023

01

What Personal Data We Collect and How We Collect It

For the purposes of this privacy statement, ‘Personal data’ is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of COMPANY.

Depending upon the Site(s)/apps and context, the information shared by you or automatically collected whenever you visit our sites/apps:

• Contact Information: Name, phone number, address, city, state, postal/zip code, and email address.
• Demographic information: Occupation and employer details.
• Account/registration Information: If you create a user account on our website or use restricted access or password protected portions of the website, then we may collect name, password, email, telephone number, street address, city, state, country, postal code and other information useful to our products and services.
• Contact Us page: COMPANY uses the contact information you submit to enable us to respond to a general or business inquiry made by you, or on behalf of the company that you represent.
• Internet and network activity: We use cookies and web beacons to collect data on how you use our websites, including your IP address, internet domain, browser type, type of operating system you use, domain name of your internet service provider, pages visited, and length of time spent on the site.
• Social media widgets: Our Sites and applications may include social media features connected with social media platforms such as Facebook, Twitter, Instagram, YouTube, LinkedIn and others. Your interactions with those features are governed by the privacy policies of the companies that provide them.
• Career portal: Our Site may include a link to our Career Section. Any Personal data submitted through that portion of the site, by upload or via e-mail, shall be governed as per this privacy policy.
• Information from other sources: Depending on your relationship with us, we may receive information about you from other sources, including but not limited to data vendors, insurance providers, auditors, travel service providers, consulting firms, background check service providers, and social media to ensure the accuracy and completeness of your personal data.

This list will be reviewed at least once in 12 months and the required changes will be made accordingly.

Why We Collect This Information

Unless otherwise provided in the Policy, we may use personal data collected from the Sites/Apps in various ways including:

• To facilitate or fulfil the information, products or services you have requested
• To contact the user for confirming your registration on our website
• To communicate with the user to respond to his/her queries or seeking feedback or resolving disputes on the product and services
• For business, marketing and promotional purposes such as sending information about special promotions, programs, schemes, offers, new features, plans on products/services and marketing communications that we believe may be of interest to you
• For the legitimate business interest, such as prevention of money laundering, fraud detection and prevention, and enhancing safety
• To consider an application from prospective Vendors for partnering with COMPANY
• To educate you about us, our products and services or to understand your interest to improvise the content and performance of our Sites/Apps
• For maintenance of high quality and standards of products and services
• To send you important information regarding the Sites/Apps, changes in terms and conditions, user agreements, and policies and/or other administrative information
• For internal business operations including reviews, data analysis, maintenance, security, and backup of our Sites/Apps
• To comply with our legal obligations or as otherwise permitted by law
• To investigate potential breaches, or to protect the rights, property or safety of COMPANY, the users of our sites/apps or others
• For any other purpose for which you give your consent

02

Lawful Basis for Processing Personal Data

COMPANY utilizes or processes the personal data it has acquired from you based on any of the below mentioned legal bases:

• Consent: Where we process personal data based on consent, you will have the option to opt-out and will have the ability to withdraw your consent at any time. Contact us at [email protected].
• Contract: When we need to carry out a contract with you that we are about to enter or have already entered. If you do not provide the personal data that we need to provide our services, we may not be able to provide our services to you.
• Legal or regulatory obligation: This includes recordkeeping and performing compliance reviews (e.g., anti-money laundering, financial checks).
• Legitimate interests: Wherever necessary for our legitimate interests, such as conducting and developing our business, meeting and anticipating the requirements of our current and prospective customers, and for the prevention and detection of fraud.

Consequences of not providing Personal Data: If you choose not to provide your Personal data that is mandatory to process your request, we may not be able to provide the corresponding service.

03

Security

The Company has implemented technological and operational security processes to protect information from loss, misuse, alteration, or unintentional destruction. While no security measure can guarantee against compromise, the Company regularly reviews and updates its security measures in accordance with industry standards, in an effort to provide appropriate security for all information held by The Company.

04

Third-Party Links

Our Sites/Apps may have links to the websites/Apps of other third parties and these third-party websites/Apps may collect personal data about Users for their own purpose, in such cases, our Privacy Policy does not extend to these external websites/Apps of third parties. Please be aware that if you access these links, you will be leaving our Site(s). We encourage users to read the privacy policies of those websites/apps, as we are not responsible for their content, links, or privacy procedures.

05

To Whom We Share Your Information

We may share the personal data collected from the Sites/Apps with third parties as outlined in this section.

• Affiliates: Our parent business, subsidiaries, joint ventures, group of firms, and affiliated companies.
• Business Partners: Service Providers who perform services on behalf of COMPANY and may require information about you in order to perform their functions, such as authorized service partners, payroll processors, call center operators, marketing contractors, social media website providers, IT agencies, and overseas service providers who work for us.
• Suppliers and advisers: Research and development vendors, professional advisers, agents, representatives, and other COMPANY business associates.
• Legal Authorities: We may disclose your personal data in response to any notification, order, inquiry, demand, request, or other communication from a law enforcement agency that requires or mandates the disclosure of such personal data, or in accordance with applicable laws.
• Changes in Corporate Structure: If COMPANY is involved in a merger, acquisition, reorganization, or sale of assets, or if it files for bankruptcy, your information may be transferred as part of such transaction.

We DO NOT use or disclose Information for purposes other than as mentioned in this Policy, except with the consent of the user providing such Information or as required by law.

06

International Transfers of Your Information

In nearly all cases, the above-described data may be collected or processed by, and transferred to, the Company’s facilities in the United States and in other jurisdictions where the Company performs its business activities, such as India, South Africa, Australia, the Philippines, Canada, Colombia, Europe and UK; the data may then be subject to the legal systems of those countries.

We only transfer personal data to countries that provide an adequate level of protection and/or we ensure that we have appropriate safeguards (such as standard contractual clauses etc.) in place to cover these transfers, as permitted by the applicable data protection legislation. You may contact us to find out more about the relevant safeguards in place for cross-border transfers.

07

Data Storage and Retention

Your personal data processed by COMPANY are kept in a form which permits your identification for no longer than is necessary for the purposes for which the personal data are processed in line with legal, regulatory, contractual or statutory obligations as applicable. At the expiry of such periods, your personal data will be deleted or archived to comply with legal/contractual retention obligations or in accordance with applicable statutory limitation periods.

08

Data Subject Rights

You may have certain rights in relation to your personal data pursuant to data protection laws in your jurisdiction. To exercise such rights, please contact [email protected].

Residents of Europe

• The right to request access to your personal data and request details of the processing activities conducted by us.
• The right to erasure of your personal data under certain circumstances.
• The right to request rectification of your personal data if it is inaccurate or incomplete.
• The right to request restriction of the processing of your personal data in certain circumstances.
• The right to object to the processing, including the sale or commercial use, of your personal data in certain cases.
• The right to opt out of receiving non-essential (promotional, marketing-related) communications from us by emailing [email protected].
• The right to object to, and not to be subject to a decision based solely on, automated processing (including profiling), which produces legal effects or significantly affects you.
• The right to withdraw your consent provided at any time by contacting us.

In accordance with the GDPR, we will respond to your request within one month upon receipt of your request. In certain circumstances, we may extend the timeline of our response to 3 months in accordance with applicable law.

Residents of Australia

• The right to have your personal data de-identified and/or destroyed.
• The right to require that any personal data held and processed by us is accurate, up-to-date, and complete.
• The right to be informed regarding when and how your personal data is collected, used and disclosed.
• The right to “opt out” of your personal data being used for direct marketing purposes.
• The right to request Data Holders and accredited bodies to share information relating to yourself, with consent, in a standardized machine-readable format.

Residents of the Philippines

• The right to be informed about your personal data being collected and processed.
• The right to access your personal data.
• The right to object to processing your personal data.
• The right to erasure or block your personal data under certain circumstances.
• The right to file a complaint with the National Privacy Commission (NPC).
• The right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of their personal data.
• The right to rectify your personal data under certain circumstances.
• The right to data portability.

Residents of South Africa

• Request access to your personal data and request details of the processing activities conducted by us and third parties.
• Request that your personal data is rectified if it is inaccurate or incomplete, irrelevant, excessive, out of date, misleading or obtained unlawfully.
• Request the destruction or de-identification of your personal data where we are no longer authorized to retain the information.
• Right to request restriction of the processing of your personal data in certain circumstances.
• Right to object to the processing of your personal data in certain circumstances.
• Receive your personal data in a structured, commonly used and machine-readable format in certain circumstances.
• Lodge a complaint with the Information Regulator.
• Right to object to, and not to be subject to a decision based solely on, automated processing (including profiling).
• Right to withdraw any consent you have provided to us at any time by contacting us.

Residents of Colombia

• The right to be informed about the use of your personal data.
• The right to access (includes right to data portability).
• Under certain circumstances, the right to have your personal data rectified.
• Right to revoke authorization and/or request the deletion of data when processing is not compliant with applicable principles and constitutional guarantees.
• To request evidence of the consent granted to the data controller.
• To submit to the SIC claims for violations of the provisions contained in the Data Protection Law.

Residents of Canada

• The right to be informed of the existence, use, and disclosure of their personal data.
• The right to access your personal data.
• The right to challenge the accuracy and completeness of that information and have it amended/rectified as appropriate.
• The right to withdraw consent to the collection, use and disclosure of their personal data, including for marketing purposes.
• Right to file a complaint with relevant privacy regulator(s).

Residents of USA — Virginia

• The right to be informed about the categories of personal data collected and processed, information shared and sold to third parties, purpose, all uses and disclosures (§59.1-574(C) of the CDPA).
• The right to access, rectify and erasure your personal data.
• The right to data portability.
• The right to opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or profiling.
• The right to appeal against a controller’s refusal to take action.

Residents of USA — Colorado

• The right to be informed about the categories of personal data collected and processed (§6-1-1308(1)(a) to (b) of the CPA).
• The right to access, rectify and erasure your personal data.
• The right to data portability.
• The right to opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or profiling (§6-1-1306(1)(a) of the CPA).

Residents of USA — California

• The right to know what information the business collects, discloses, and if applicable, sells (as defined in section 1798.140(t) of the CCPA).
• The right to access what personal data has been collected about you by making a proper Verifiable Consumer Request (VCR), including: the categories of personal data collected; the categories of sources; the business or commercial purposes; the categories of third parties with whom we share personal data; and specific pieces of personal data collected about you.
• The right to request an itemized list of the categories of personal data sold or disclosed about you, if applicable.
• The right to opt out of the sale of your personal data to a third party at any time.
• The right to request deletion of personal data that has been collected about you, subject to certain exceptions.
• The right to non-discrimination against you for exercising any of the rights listed above.

We do not sell personal data as defined in section 1798.140(t) of the CCPA. We also do not sell the personal data of children under age 16 without affirmative authorization.

How to Submit a Request

You may submit a request to exercise your rights by emailing us at [email protected].

09

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, COMPANY and the Site do not recognize DNT.

10

Contact Us and Information Regarding Complaints

Please contact us with any concerns you may have by writing to us at [email protected].

For California residents, and for individuals from other geographies, you may also have the right to complain about the use of your personal data to the applicable authority with oversight of applicable data protection laws. The European GDPR gives you the right to lodge a complaint with a supervisory authority, in the Member State where you particularly work, normally live, or where any alleged infringement of data protection laws has occurred. For other data protection laws, where applicable, you can contact the nominated data protection supervisory body in that jurisdiction.

11

Modifications to Statement

The Company reserves the right to change, modify, or update this statement at any time. Continued use of the website after any such revision or modification constitutes your acceptance of the privacy statement as so revised or modified, where permitted by law.

12

Cookie Policy

By continuing to browse or use our website, you agree that we can store, and access cookies and other tracking technologies as described in this cookie policy.

Cookies Explained

A “cookie” is a small piece of data that a website can send to your browser, which may then be stored on your system. Cookies have expiration dates that determine how long they stay in your browser. Other types of tracking technologies (“Other Tracking Technologies”) include web beacons, pixels, clear gifs, and other similar technologies.

Cookies and Other Tracking Technologies may be stored on and accessed from your device when you use or visit www.coherenceai.com or any website or app that posts a link to this policy (collectively, “the Sites”).

Cookies That We Use

COMPANY uses cookies and other tracking technologies to identify you and your interests, to remember your preferences, to communicate with you, and to track your use and enjoyment of our sites. We also use cookies and other tracking technologies to control access to certain content on our sites, protect the Sites, and to process your requests submitted on our sites.

• 1.1 Essential — These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services. These cookies do not store any personally identifiable information.
• 1.2 Analytics & Customization — These cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
• 1.3 Advertising — These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
• 1.4 Performance & Functionality — These cookies enable the website to provide enhanced performance, functionality and personalization. They allow us to count visits and traffic sources so we can measure and improve the performance of our site.

While COMPANY does not usually share cookies with third parties, we may use some third-party services to optimize performance or analyze metrics on our Sites, and those third parties may have access to certain cookies or place their own cookies.

It is possible that you may be able to block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site, or they may not function properly. For further information on how to manage or delete cookies, please visit: allaboutcookies.org/manage-cookies.

Version: September 15, 2023